Elon Musk has made a commitment to provide the victims affected by Hurricane Helene with free access to his satellite-based Starlink internet service for 30 days.
However, it is important to note that the survivors of this devastating storm, which has tragically resulted in the loss of over 200 lives, will still need to purchase the system’s hardware for $400.
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Starlink terminals in the areas affected by Hurricane Helene will now function automatically, without requiring any payment.
According to an experiment conducted by The Register, individuals in the disaster-stricken area were required to pay $400 for the dish, along with additional charges for shipping, handling, and taxes, despite attempting to sign up for the service.
Starlink has also launched a dedicated help page specifically for hurricane victims.
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After the 30-day grace period, the company will automatically transition individuals in the disaster-stricken region who have registered for free internet service to a residential subscription that costs $120 per month.
Customers residing in the disaster zone and currently in possession of a dish can have their fees waived by submitting a special support ticket. The company will assess these requests at a later date.
According to Baughman, residents are not inclined to take up Musk’s offer as it would be impractical. He stated that it would take months before they could avail the service, and by that time, regular internet access would have already been restored.
According to Baughman, even if someone manages to overcome the obstacles to access the device, they would still require electricity to operate it. “There are still thousands of people without power, and many of them do not have access to a generator.”
Elon Musk, who has openly expressed support for former President Donald Trump, has been vocal in his criticism of the federal government’s response to Hurricane Helene.
Helene wreaked havoc in western Florida, inundating streets and homes with floodwaters. This catastrophic event claimed the lives of at least 230 people across the Southern region.
As the cleanup efforts for Helene were commencing, residents of western Florida were compelled to evacuate on Monday and Tuesday due to the impending arrival of yet another destructive storm, Milton, which is projected to hit land late on Wednesday night.
